Privacy Policy for LMT CRM
Last updated: June 2, 2026
1. Who we are
This Privacy Policy describes how LMT CRM (“we,” “us,” or “our”) collects, uses, and protects your information when you visit getlmtcrm.com or use our products and services in the United States.
If you have any questions, you can contact us at:
Email: support@getlmtcrm.com
2. Information we collect
We collect the following types of information when you interact with our website, forms, and services:
Contact details: first name, last name, email address, phone number.
Business details: the city your business is located in and other business information you choose to share.
Account and transaction information: information related to any purchases, subscriptions, or payments for our products or services (processed through third‑party payment providers).
Usage data: information about how you interact with our pages, funnels, and forms, such as page visits, clicks, form submissions, and similar analytics data collected through GoHighLevel (GHL) analytics.
Technical data: IP address, browser type, device type, and similar technical information automatically collected by our systems and service providers.
Security/anti‑bot data: information collected by tools such as CAPTCHA or similar technologies to help detect and prevent spam and automated abuse.
We do not intentionally collect sensitive personal information (such as health, financial account numbers, or government IDs) through our standard forms.
3. How we use your information
We use the information we collect for purposes such as:
Providing, operating, and improving our CRM and related services.
Responding to your inquiries and providing customer support.
Creating and managing your account, subscriptions, and payments (through third‑party payment processors).
Sending you emails, SMS, and other communications related to our services, updates, onboarding, and important notices.
If you choose to receive SMS messages from us, you will opt in via a website form that collects your phone number and presents clear consent checkboxes for non‑marketing and marketing messages. You can opt out of SMS messages at any time by replying STOP to any text message, and you may reply HELP for help.
Analyzing performance of our website, funnels, and campaigns using GoHighLevel analytics to understand what is working and to improve our marketing and product.
Detecting, preventing, and addressing technical issues, abuse, or fraud (including through anti‑bot tools like CAPTCHA).
Complying with legal obligations and enforcing our terms, policies, and agreements.
We may use your information to show you marketing communications about our own products and services. If we later set up remarketing/retargeting ads, we will update this policy and, where required, ask for consent or provide opt‑out options.
4. Legal bases and where our users are located
Our services and website are primarily intended for users in the United States.
Where privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) and similar state laws apply, we may process personal information for business purposes such as:
Providing services at your request.
Internal analytics and service improvement.
Security and fraud prevention.
Marketing our own services, subject to your choices and applicable law.
If we receive inquiries from users in regions like the European Union (GDPR) or California (CalOPPA), we will handle those requests consistent with the rights described below, as applicable.
5. How we share information
We do not sell your personal information. We may share your information with:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers / processors: such as GoHighLevel (CRM and analytics), email and SMS delivery providers, website hosting providers, payment processors, and other tools we use to operate our business.
Professional and legal advisors: where needed to protect our rights, comply with law, or respond to legal requests.
Business transfers: if we are involved in a merger, acquisition, or similar transaction, your information may be transferred as part of that deal, subject to appropriate protections.
These third parties are only allowed to use your information to perform services for us or as required by law.
6. Cookies, tracking, and analytics
We use cookies and similar technologies in connection with:
GoHighLevel site and funnel analytics to measure visits, conversion rates, and campaign performance.
Security tools (such as CAPTCHA) to help protect our site from bots and spam.
These technologies help us understand how users interact with our website and improve our services. Depending on your browser settings, you may be able to delete or block cookies, though some features may not work properly if you do.
If we add additional analytics or remarketing tools (such as Google Analytics or ad pixels), we will update this section and, where required, provide consent or opt‑out options.
7. Your privacy rights
Depending on where you live (for example, in California or certain other U.S. states), you may have rights such as:
Access: to request a copy of the personal information we have about you.
Correction: to ask us to correct inaccurate or incomplete information.
Deletion: to request that we delete certain personal information we hold about you, subject to legal exceptions.
Opt‑out of certain processing: such as certain types of targeted advertising or selling/sharing of personal information (we do not sell your personal information).
If you are in regions covered by GDPR or similar laws, you may also have rights to object to or restrict processing in certain cases, and to data portability.
To exercise these rights, contact us at support@getlmtcrm.com with a clear description of your request. We may need to verify your identity before fulfilling your request.
8. How we protect your information
We use reasonable technical and organizational measures to protect your personal information, including:
Using reputable third‑party service providers (such as GoHighLevel and payment processors) that implement industry‑standard security measures.
Limiting access to personal information to people who need it to perform their job or provide services.
However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
9. Data retention
We retain personal information for as long as necessary to:
Provide our services to you.
Comply with legal, tax, or accounting obligations.
Resolve disputes and enforce our agreements.
When we no longer need your information, we will delete it or anonymize it.
10. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at support@getlmtcrm.com, and we will take steps to remove that information.
11. Third‑party links
Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those third‑party sites. We encourage you to review the privacy policies of any third‑party sites you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice (such as by email or a notice on our website).
Your continued use of our website or services after any changes means you accept the updated Privacy Policy.
13. How to contact us
If you have questions or concerns about this Privacy Policy or how we handle your information, you can contact us at:
LMT CRM
Website: getlmtcrm.com
Email: support@getlmtcrm.com